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New Data Display - Hot!

The SRD-9C is a USB LED data display for the visualization of vehicle, engine and telemetry data compatible with the best racing titles on the PC. Select the game of your choice and connect with your SRD-9C, take to the track and enjoy the realism like you've never experienced before. With the SRD-9C, you will find it easy to improve your performance on the track because now, everything is under your control. This special pack also includes the WMK (Wheel Mounting Kit) for mount the SRD-9C Data Display on the Logitech G27 steering wheel. For more info visit:
- Plug and play
- USB 2.0 (Type: Mini-B)
- 12 High brightness RPM LEDs
- 2x 4-Digits Display
- Advanced data (Lap Timing, KERS, DRS)
- Large compatibility
System Requirements
- Microsoft Windows XP, Vista, 7, 8
- Microsoft .NET Framework 4
- 10 MB of hard drive space for installation
- CD or DVD optical drive
- USB 2.0 port
- Internet connection for updates
Equipped with a mini USB type B connector on the rear, SRD-9C is designed to get a full view of the parameters of the car and shows a layout very familiar in the world of motorsport including 12 high brightness LED dedicated to engine rpm/shift point (4 green, 4 red, 4 blue), 1 display for displaying the current gear, 2 groups of 4 digits each display for displaying messages and car paramaters like speed, fuel, kers, lap timing and time split sector by sector (+/-), race position, laps completed, engine coolant temperature and engine oil pressure; in addition to this there are 4 high brightness LED located at the bottom (1 red, 1 yellow, 1 blue, 1 green) assignable by the user to display additional information such as fuel/temperature alarms, loss of traction or the flags of the race from time to time set by the commissioners. Supplied the new software SRD Manager 2 compatible with more than 25 games/simulators including the F1™ and DiRT series by Codemasters, rFactor2, iRacing and Project CARS.
The SRD Manager 2 is a Windows based application used to manage the SimRDispXX and the SRD-XX dashboard display family. The 2nd generation of the software extends its compatibility to 33 titles adding all the latest racing games and introduces two new features, vTelemetry and vDashboard, to dramatically reduce the gap between driving simulation and real life. For more info about the SRD-M2 software please visit:
SRD-9C, with its software SRD Manager 2, is currently compatible with the games/simulators* listed below. This list is regularly extended to the latest titles with constant updates.
  • Assetto Corsa
  • DiRT 3
  • F1 2013
  • iRacing
  • Project CARS
  • RaceRoom
  • rFactor2
  • rFactor
  • Live for Speed
  • ARCA
  • Simraceway
  • GT Legends
  • GTR 2
  • DTM Experience
  • F1 2012
  • GRID 2
  • Race 07
  • GTR Evo
  • STCC
  • Race ON
  • WTCC
  • Race Injection
  • GRID
  • Formula RR1
  • STCC2
  • SLF
  • RBR
  • DiRT Showdown
  • GameStockCar
  • DiRT 2
  • F1 2010
  • F1 2011
Customer Service - Client Service

Managing online business requires different skills and abilities than managing a business in the ‘real world.’ Customers can easily detect the size and determine the prestige of a business when they have the ability to walk in and take a look around. Not only do ‘real-world’ furnishings and location tell the customer what level of professionalism to expect, but "real world" personal encounters allow first impressions to be determined by how the business approaches its customer service. When a customer walks into a retail business just about anywhere in the world, that customer expects prompt and personal service, especially with regards to questions that they may have about products they wish to purchase.

Customer service or the client service is the service provided to the customer for his satisfaction during and after the purchase. It is necessary to every business organization to understand the customer needs for value added service. So customer data collection is essential. For this, a good customer service is important. The easiest way to lose a client is because of the poor customer service. The importance of customer service changes by product, industry and customer. Client service is an important part of every business organization. Each organization is different in its attitude towards customer service. Customer service requires a superior quality service through a careful design and execution of a series of activities which include people, technology and processes. Good customer service starts with the design and communication between the company and the staff.

In some ways, the lack of a physical business location allows the online business some leeway that their ‘real world’ counterparts do not enjoy. Location is not important, furnishings are not an issue, and most of the visual first impression is made through the professional design of the business website.

However, one thing still remains true. Customers will make their first impressions on the customer service they encounter. Unfortunately, in online business there is no opportunity for front- line staff to make a good impression. Every interaction the customer has with the website will be their primary means of making their first impression towards the business and its client service. Good customer service in any online business is a direct result of good website design and planning.

By Jayashree Pakhare (